Note:
All prices stated and listed on this Web Site are in Australian Dollars $AUD
Warning:
Under the Liquor Control reform act 1998 it is an offence to supply alcohol to a person under the age of 18 years (Penalty exceeds $6,000) For a person under the age of 18 years to purchase or receive Liquor (penalty exceeds $5,000)
Internet Liquor Licence No 36113940
Please allow up to 2 weeks for delivery. WineBuyers takes no responsibility for loss or theft of goods once sent
Refund & Return Policy
Should you receive a product that appears to have been Damaged in Transit you can:
Refuse to accept delivery of the product and demand the delivery company Return the product to Sender. We will then either:
provide you with replacement product if available;
provide you with an alternate product of your choice from our range to the total value of the damaged product; or
provide you with a full refund.
If you have already accepted delivery and then notice the product has been damaged during transit, we will either:
provide you with replacement product if available;
provide you with an alternate product of your choice from our range to the total value of the damaged product; or
provide you with a refund to the value of the damaged product.
Should you receive a product that is different to the one you ordered, we will either:
pay for the return of the product and provide you with the correct product if available;
refund the difference in value if the received product is of lower value than the ordered product; or
pay for the return of the product and provide you with a full refund.
Should you receive product that is faulty or corked, we will either:
pay for the return of the faulty or corked product and provide you with replacement product if available;
pay for the return of the faulty or corked product and provide you with alternate product of your choice from our range to the total value of the faulty or corked product; or
pay for the return of the faulty or corked product and provide you with a full refund.
Privacy Policy:
WineBuyers collects personal information when we provide our services to you. WineBuyers may use agents or service providers to collect personal information directly from you in order to provide our services to you. Customer records are kept permanently on our website host’s server though not necessarily accessible by us. WineBuyers and associated parties and its suppliers uses your information to provide our services to you, and to fulfil administrative functions associated with these services, for example billing. You agree to provide your credit card details to our billing service provider.
Credit card numbers and details are not stored by WineBuyers . Payment transactions are managed by ANZ eway and are governed by its terms and conditions. An encrypted copy of credit card details is kept by our website hosts Dolphin IT Pty Ltd and are subject to its terms and conditions.
WineBuyers may at its complete discretion change its website host and any details provided by you will be also subject to the website’s host’s terms and conditions.
WineBuyers will take all reasonable steps to secure your personal information, and to protect it from misuse and loss, and from unauthorised access or modification. Although WineBuyers takes reasonable steps to protect personal information, we cannot guarantee that the WineBuyers website nor your information is ‘hacker-proof’ as the Internet is not always secure.